They offer both a template and policy generator, allowing you to create a custom policy using their template. The easier it is for people to understand it, the easier it will be for you to avoid any problem with it. A Refund Policy is not a negotiated contract - in other words, there are not two sides to this document. [Return shipping charges will be paid or reimbursed by us.] Every return and refund policy that we generate is unique and built around the information you provide for the best results. Build authority and brand. These laws dictate the bare minimum of a refund and return policy that you have to abide by. Download our refund and return policy template below, and read our writing guide with examples to learn how to best create your own. Now that you've seen some great return policies, here are a few templates to get you started with your own return policy. Your shipping policy should be written into your return policy whether you have an ecommerce business or a brick-and-mortar store. Keep everything transparent. All sales final policies are typically applied to clearance sale items. Every return and refund policy that we generate is unique and built around the information you provide for the best results. Remove Template.net Branding. File Type: pdf . Our Retail Customer Return Policy Template in PDF format is one of the best formatting templates that you can use for your retail inventory. If your policy is to accept returns, you can set up rules that automate the way that you manage different parts of the return process. In a Refund Policy, the vendor explains when purchasers may be entitled to a refund, repair or replacement, when they may not, and what they can do to request one.. How to use this document. To be eligible for a return, your item must be unused and in the same condition that you received it. Getting a return request can be painful both financially and emotionally. A Refund Policy is a document which sets out how a vendor of goods or services deals with purchasers' requests for refunds (or repairs or replacements).. Be strategic in determining your business’s needs, and laying them out clearly in your return policy. Hosting a return and refund policy on an online platform allows for this kind of customization and consumer feedback. As you’re building an online store, it’s a great idea to look at return policy examples from real businesses. Return Policy. In some industries such as hospitality, the number of days before cancellation is also taken into account. Sample refund policy templates. Merchandise must have all tags, accessories, and original paperwork. Don’t forget to notify your customers if you make changes to your policy. All returned items must be in be in new and unused condition, with all original tags and labels attached. Advise your customers to contact you before returning any products. A return policy template will tell you how exactly you need to use your language for a no return policy. As mentioned earlier, refunds can include replacement goods or goods of similar value. This return policy template is sure to get you started, but don't forget about making it your own. 92% of consumers surveyed said that they will buy again if product return process is easy. The number of … Mitigate the potential for claims of dissatisfaction, false advertising, or an unclear store refund policy by clearly presenting your shop’s return policy. If you are not entirely satisfied with your purchase, we're here to help. NBA League Pass is a streaming service used on smartphones and computers that allows access to National Basketball Association (NBA) games during the basketball season in the U.S. You have 30 (change this) calendar days to return an item from the date you received it. TermsFeed is a provider of trusted legal agreements for a number of business scenarios. The Return Policy Template for E-commerce Businesses. For all ecommerce businesses, one of the best ways to increase order volume is to build trust with online shoppers as they navigate your online store. Items to address. KYLIE COSMETICS REFUND POLICY We do not accept returns, exchanges or refunds. This is especially important for ecommerce returns, since you need to factor in mailing and shipping, as well as the online transfer of funds. The templates that you see here can be used to create a structured policy. RETURN POLICY. Merchandise exchange process must be initiated within 5 days of receiving order. However, if you’re still stumped about where to begin, Shopify put together a return policy template that you can borrow to help you get started. It may test your personal writing skills, but a stand-out return and refund policy can not only help you sell more but make your brand name more memorable. Not only do ecommerce entrepreneurs need to factor shipping costs into their returns and refunds, but studies show that online consumers place a particular value on the online shopping returns experience. Free Return & Refund Generator: Generate a Free Return & Refund for your store in one single minute. Size: 419.68 KB . Below is a basic template for a return policy that can be adapted to fit your business. They are completely customizable and 100% editable. Refund & Return Policy Template: Discover how to create your shipping and returns policy, including: General guidelines. No cash refund policy — states that no monetary refunds will be given, though alternative refunds may be offered, such as store credit or exchanges. Input your details into the refund policy generator below and we'll email you a free, custom policy for your company. Free Return & Refund Policy Generator. No refund policy — If you don’t allow refunds for purchased goods or services, state this explicitly. Creating a return policy template – conclusion. Please allow 1-2 weeks for your return to be processed. Only you, the owner, can accurately describe your business and services and how you operate them. Returns . How to edit this template for your business: 1. eCommerce Retail Return Policy Template. Keeping your return policies as short and as simple as possible is often the best thing to do as it prevents confusion and saves customers and staff time. If you have more specific requirements for returns, such as only accepting damaged products or requiring merchant authorization, you’ll want to state those clearly throughout the policy. It should totally be easy to read and using words that are not hard to understand. Below is a basic template for a return policy that can be adapted to fit your business. If you would like to make a return, take a look at our policies below. Your customers need not put in extra effort to find your return policy. Think about what makes your store unique and how you can get customers talking about your return policy over others. Every shipping policy is different and there is no one-size-fits-all approach. For small businesses, refunds and returns are especially important to master, as SMBs rely heavily on a loyal customer base. Having a Return Policy is a simple-but-effective way to protect your products and customers. ], Standard Return & Refund Policy Template (Word). Generic Return & Refund Policy template . Email address. Developing a comprehensive plan can actually reduce the resources you spend on returns and keep your customers coming back. Menu Template. TermsFeed. All returns must be postmarked within ___ days of the purchase date. A Refund Policy is a document created by the operator of a website or mobile application which clearly delineates that operator's rules and conditions on offering refunds on purchased items. Just make what works for your small business clear in your return policy. 2. When detailing what condition an item must be returned in, note any specific requirements about packaging, tags, and whether a receipt needs to be included. TheraSpecs is an online eyewear vendor that makes tinted sunglasses designed to relieve the effects of migraines. Only you, the owner, can accurately describe your business and services and how you operate them. To receive a refund: Starting on 07/26/2019, all returns will be given sto Everything in brackets can be updated to fit your brand’s store. Related Tags. Everything in brackets can be updated to fit your brand’s store. A shipping policy template to help you create your own. Refunding a customer's order can result in a loss of profitability on orders, and knowing that someone disliked your product can be disheartening for business owners that strongly believe in the benefits of what they sell. Return Policy . In a Refund Policy, the vendor explains when purchasers may be entitled to a refund, repair or replacement, when they may not, and what they can do to request one.. How to use this document. This template was created using Termly’s return policy generator. Return policy template. While not everyone will read the return policy, having it up front and center will reduce their doubts and uncertainties. File Type: pdf . For some fast stats on returns, and a visual breakdown of your return policy’s essential components, check out our infographic below: In today’s global marketplace, return policies are agreements that any business — big, small, online, or otherwise — can’t afford to go without. If your products include warranties, detail how a customer can act specifically when dealing with a warrantied good. Sample Return and Refund Policy Template; Sample Return and Refund Policy Template. Having a disclaimer as well as terms of service gives your business additional protection from legal liability. Depending on your profit margins and operational abilities, your small business may not be able to offer the same leniencies in refunds, returns, and exchanges as big companies. Shipping Policy Template: Why Your Ecommerce Business Needs One. Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. Just replace the bolded text with your own policy and use the lists as a guide to ensure you don’t forget to include any important information: If you’re looking to return or exchange your order for whatever reason, we're here to help! Generic refund template. The important thing is that your policies are justifiable, fair, and easily accessible to your customers. October 18, 2019 . If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Return Policy. Our templates list of Return and Refund Policies will show the current 2020 best practices that you need to know when it comes to these kind of policies for your ecommerce store. With that in mind, let’s look at 9 tips to help you write a compelling return policy. The template includes information for your customers to read and get informed of return requirements that your store allows for purchased items! Return and Refund Policy Template free download and preview, download free printable template samples in PDF, Word and Excel formats All sales are final*. A clear and easy to read Return & Refund Policy for your ecommerce store has been shown to increase store sales. It's ok if you changed your mind. Laws regarding returns and refunds vary from state to state. If you need a quick and comprehensive policy, build one for free with our return policy generator. Get Your Free Shipping Policy Now. They already contain certain standard terms and … These sample policies should not be taken as legal advice. By using this for your store, you agree to this disclaimer. Elaborate on this further by detailing how customers have to return an item, what items your returns policy does or does not apply to, and what condition an item must be returned in. Many businesses offer an explicitly-named return and exchange policy. If you are not entirely satisfied wi t h your purchase, we' re here t o hel p. Returns You have 30 (change this) ca l endar days t o ret urn an i t em f rom t he dat e you recei ved i t . Please allow at least ____ [number of days to process returns] days from the receipt of your item to process your [return/exchange/return or exchange]. If for any reason you're not happy with your purchase, please tell us immediately. Free Return to Work Policy Templates (Australia) Show your commitment to your employee’s health, safety and recovery following an incident. For these reasons, it can be tempting to ignore the reality of returns and exchanges and leave the mounting problem unaddressed. We offer a full money-back guarantee for all online purchases. No more generic templates. By Shannon Callarman. Please allow 1-2 weeks for your return to be processed. And when I say that, I'm talking about more than just changing the fields (company name and contact information). 1. One of the keys to optimizing your ecommerce return policy is to make clear your returns and exchange processes. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] Sometimes customers might want to return their newly purchased products. Click Add to My Drive If you don’t have a Google account, follow these steps: 1. Merchandise must be unworn, unaltered, undamaged, unused, and unwashed. Pin. Many businesses incorporate their return and refund policies into their brand identity. Expand the box below to view the standard return policy template in its entirety, which you can then copy and paste onto your own site for FREE! With the marketplace shifting toward online shopping, consumers need to know if and how they can be refunded for a product or service purchased entirely over the internet. Return and refund policy should typically address the following few points: 1. If you offer one or both of these options, you should have a dedicated exchange section or exchange policy to detail your guidelines for trading in products. Items to address. 2. We know that ordering things online can be a gamble since you can’t touch the items or try anything on, and because of that we try our best to be very return-friendly. 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